Career Counsellor (Remote)

About the role

You'll be the first human voice prospective learners hear from Virtual Tech Box — helping them pick the right track (DevOps, DevSecOps, Cloud, Data Engineering) based on their background and career goals. You convert warm leads into committed students through clear, empathetic guidance — no hard-selling, just thoughtful matchmaking. VTB's learners are engineers and career-switchers who care about real production work, not textbook theory. Your job is to understand their starting point, explain which cohort fits them, and see them through to enrolment.

Responsibilities

• Own the lead pipeline in the CRM — qualify, follow up, and nurture every warm lead.
• Run discovery calls to understand each learner's background, goals, and constraints.
• Recommend the right course / cohort honestly — including saying "this isn't the right fit" when it isn't.
• Track and improve your conversion metrics week over week.
• Partner with marketing on outreach copy and campaign feedback.
• Document recurring objections and learner insights for the product team.
• Hit monthly enrolment targets without resorting to pressure tactics.

What we're looking for

• MBA in Sales / Marketing (or equivalent commercial program).
• 0–6 months of experience — freshers are welcome.
• Excellent written + spoken English; Hindi or regional languages a strong plus.
• Warm, curious, genuinely interested in helping people — not pushy.
• Strong note-taking and CRM discipline; structured thinker.
• Self-starter with remote-work maturity (own setup, focus, accountability).